FAQ

Frequently Asked Questions

Please read our FAQ.

We ship all orders with F.I.S. courier. Shipping costs for orders delivered within Greece are €4,90. Cash on delivery costs an extra €1,50.

1) CASH ON DELIVERY
Upon delivery of your order, you can pay the full value in cash to the delivery person. Orders are dispatched with F.I.S. COURIER. For the use of the Cash On Delivery service, there is an extra charge of €1,50 for orders delivered within Greece.
 
2) BANK DEPOSIT
You can deposit the full value of your order directly to our bank account:
 
ALPHA BANK
Acc. No.: 398002320000449
IBAN: GR59 0140 3980 3980 0232 0000 449
BIC: CRBAGRAA
Comany name: N K ATZOUTZOULAS & CO EE
 
*Goods will be dispatched upon confirmation from our bank that the payment has cleared. Please quote your order number on the transfer so we can identify the payment.
 
3) CREDIT/ DEBIT CARD / PREPAID CARD / MASTERPASS
You can use all major credit and debit cards (incl. Visa, Mastercard, Maestro, American Express, Diners, Discover ) and the e-wallet Masterpass to pay for your order safely. Card payments are protected by ALPHA BANK’s secure payment platform. Alpha Bank’s e-Commerce service is in accordance with the international best practices for e-commerce payments and most up-to-date international security standards.

For orders until midday, the products are sent to the customers destination, in the same day.

We offer multiple secure payment options to our customers. Please also read our Privacy Policy.

BEFORE

Freshen up with a shower. Don’t apply moisturizers. Wear comfortable, loose clothing.

SESSION TIME

Apply the special tanning cream all over your body. Complete the solarium session.

AFTER

Leave the tanning cream as is for at least 2 hours, then shower and hydrate at normal. A scrub is recommended every 2 weeks.

If you are skin type 3 or 4, then 4-7 sessions are required in order to tan progressively and safely. Average session time: 10-12 minutes.

We tan responsibly, gradually and in safety.

And we replace the solarium lamps in our machines regularly and usually well before their expiry date,
so our clients can get a beautiful-looking tan more quickly and safely—typically in just 3 sessions.

Average session time: 10-12 minutes.

Tans from high-pressure “VIP” solarium machines last 10-14 days.

Tans from low-pressure “LUXURY” solarium machines last 5-7 days.

Mystic Spray Tan® can with care last up to 10 days.

From zero, without base colour:
Every other day until you reach your desired colour.

To maintain bronzage thereafter:
Once every 10-12 days if you are using high-pressure solarium machines, and once every 5-7 days if you are using low-pressure solarium machines.

Yes, certainly! Please just note that if you tend to have low blood pressure during menstruation you should refrain from using standup machines on critical days.